Discover your advanced return journey
The yayloh–Rule integration unlocks deeper personalisation for your return email flow—helping you elevate both your brand and the customer experience.
What can you achieve with yayloh and Rule integration?
Gain more control over your return email flow
yayloh automatically triggers an event in Rule whenever a return is registered. You can then use this event to automate, segment and personalise your email communication in Rule.
Create tailored return confirmation emails based on the customer’s return type, language and location. For instance, you can build different email flows for customers depending on whether they need a return label, what type of return they're making, and the country they are in.
.png)
Greater design flexibility
yayloh lets you style the return confirmation email to match your brand, but integrating with Rule takes things even further.
With Rule’s design tools, you can seamlessly tailor your return flow emails to fit your specific needs—while still getting customer and key return details from yayloh as needed.
Personalize every message
The return request event sent from yayloh to Rule allows you to run highly targeted email campaigns to your individual customers. For instance, you can follow up with customers who returned specific products, identify and engage frequent returners, or send out return surveys to gather insights on their experience.
.svg)
Tailor emails to the return type
Customers requesting a claim need a different approach than those asking for a refund or an exchange. With the yayloh–Rule integration, you can segment by return type and deliver more relevant, personalised messages that reflect each customer’s situation.
All return operations and information automatically updates across both platforms to smoothen the return process and allow for better team collaboration.
Based on your brand’s return policy, you can use yayloh return management platform to process all returns, exchanges, claims and warranty requests sent by your customers.
If Shopify is your master of stock, yayloh streamlines the process by allowing restock of all returned items while processing the refund/store credit. Time-saving at its best!
.png)
If you’re a Shopify Plus merchant or you have multiple Shopify Stores yayloh platform will sync with each store separately, offer an individual return process per Shopify Store but a single back office access for more convenience!
Boost customer loyalty and simplify exchanges by allowing your customers to choose their desired return option. The integration with yayloh allows sending store credit and gift cards directly from the return management platform.
Supercharge your returns management process
Is your brand already using Rule.io?
More available features
A joyful digital return experience for your customers . No more paper, no frantic emails, no stress
Boost customer support performance with a collaborative return ticketing system
Automate shipping label generation, multiple carriers can be used depending on the market
Allow customers to sit back and relax with a return tracking page and SMS notifications
Receive real-time updates on warehouse inspection status, avoiding back and forth emails
Collect all return data provided by customers in a structured way and use it to reduce returns
Increase retention by giving your customers more return options to stay connected to your brand.
Increase customer loyalty by offering your customers the flexibility of returning online orders in-store.
