yayloh capabilities

In-store Returns

In case you have physical stores as well as your online store, yayloh provides you with a in-store returns solution.

Let yayloh help you

01

An omnichannel experience

Because there is only retail nowadays yayloh solution can be deployed for a full omnichannel experience.

We take care of your in-store returns with yayloh dedicated return form. That way you’ll find everything on the same yayloh back-office with different tags available at a glance.

02

Offer your customers the option to drop in-store

With our return shipping check-out let your customers choose how they prefer to return their item. Many clients like to experience an in-store return and with the return check-out you can also encourage them to return in your physical stores.

Accepting returns in store can help you reduce logistics costs and put your items back to shelves fasted while improving your customers experience.

With yayloh’s in-store returns, we’re able to leverage face-to-face interactions with customers to deliver more personalised solutions, driving more exchanges and upselling opportunities.

Kalle Tollmar,
CEO & Co-founder
03

Register your customers’ return directly in the store

Even if your customer hasn't initiated the return request online, your store personnel can effortlessly register it on the spot using the dedicated in-store return form.

Once the return has been registered with the order number, the request appears in the yayloh back office marked with a convenient "in-store" tag, ready for efficient processing and prompt refunds.

Explore yayloh’s

other capabilities

Exchanges

Increase customer satisfaction and convert 30% refunds into revenue with yayloh’s advanced exchange feature.

Store Credits

Enhance your return process by retaining revenue and encouraging your customers to purchase again with you thanks to having store credits as an option to refunds.

VIP Segments

Gaining new customers is important, but retaining existing customers is fundamental. And at yayloh, we follow this philosophy 110% with yayloh VIP Segments feature.

Logistics

Return shipping and logistics are a pain point for most e-retailers. It blocks you from optimizing and streamlining operations. At yayloh, we have mastered the art of reverse logistics.

Cross-border returns

Throughout the years, we've observed the challenges many fashion brands face when scaling globally, particularly when it comes to reverse logistics...

Analytics

As a return management solution exclusively dedicated to fashion, our mission is to significantly reduce the carbon footprint emissions of direct-to-consumer fashion brands. ..

Automated Workflows

With yayloh you can customize your workflows according to your return policy (return window, refund fees), the level of automation you want to implement and your logistics set-up (shipping carriers, warehouses)

Make a well-thought-out choice.

Ready to elevate your omnichannel experience with yayloh?

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